Privacy Policy

HourVault is committed to protecting the privacy of our customers and website users. We understand the importance of maintaining confidentiality and security of personal information.

Collection of Personal Information

We collect personal information necessary to provide our products and services, including:

• Contact details (name, email, phone number, address)
• Your Internet Protocol address
• Search history and preferences
• Warranty and repair information

Purpose of Collection

We collect personal information to:

• Process sales and provide customer service
• Offer warranties and repairs
• Send marketing materials (with consent)
• Improve our products and services

Disclosure of Personal Information

We may disclose personal information to:

• Related companies or service providers (e.g., delivery, warranty, and repair services)
• Law enforcement agencies (if required by law)

Security and Storage

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We store personal information securely on our servers or with trusted third-party providers.

Access and Correction

You have the right to access and correct your personal information held by us. Please contact our Privacy Officer (details below) to request access or correction.

Complaints

If you have a privacy concern or complaint, please contact our Privacy Officer:

• Phone: 0406 777 717
• Email: [email protected]
• Post: 218/185 Elizabeth St Sydney 2000

Changes to Privacy Policy

We may update this privacy policy from time to time. Please check our website for the latest version.

By providing personal information to us, you consent to our collection, use, and disclosure of that information in accordance with this privacy policy.